Shipping policy

Shipping Policy

At Wondera, we aim to process and ship orders as quickly as possible.

Order Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

Shipping Time
Estimated delivery times may vary depending on your location, shipping carrier, customs processing, and other factors outside our control. Delivery times are estimates only and are not guaranteed.

Shipping Costs
Shipping costs, if applicable, will be calculated and displayed at checkout before you complete your order.

Order Confirmation and Tracking
After placing your order, you will receive an order confirmation email. Once your order has shipped, you may receive a shipping confirmation email with tracking information, if tracking is available.

Customs, Duties and Taxes
Wondera is not responsible for any customs duties, import taxes, or additional fees that may apply to international orders. These charges are the customer’s responsibility.

Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. Wondera is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Lost, Delayed or Damaged Packages
We are not responsible for delays caused by shipping carriers, customs, weather conditions, or events outside our control. If your package is lost or damaged during shipping, please contact us at info@wondera.store so we can help review the issue.

Contact Information
If you have any questions about this Shipping Policy, please contact us:

Wondera
Reggio Emilia, Italia
info@wondera.store